Cookie Policy.

02How We Use Cookies.

We use cookies and similar technologies for three reasons.

Essential: to run the website, keep your basket, take secure payments and remember your cookie choices. These are always on, because the site cannot work without them.

Marketing: to understand which of our Facebook and Instagram adverts lead to orders, so we can show our adverts to the right people. These only run if you say yes.

Analytics: to understand how visitors use our website, for example which pages are viewed and how people find us, so we can improve it. We use Google Analytics, provided by Google, for this. Analytics cookies are only set if you say yes. If you don’t, Google only receives basic signals that don’t use cookies and don’t identify you.

Google Analytics tells us things like the pages you visit, how long you stay, the type of device and browser you use, your approximate location (town or region, not your exact address) and the website or advert you came from. Google uses this information in line with its own privacy policy, which you can read at policies.google.com/technologies/partner-sites.

We do not currently use personalisation cookies. If that changes, we will update this policy and ask for your consent first.

We never use cookies to collect your payment card details. Card payments are handled securely by Stripe and PayPal.

03Essential Cookies.

Essential cookies make the website work. Under UK law (the Privacy and Electronic Communications Regulations) we don’t need your consent to use them, but we still want you to know what they are.

Without them, you wouldn’t be able to add items to your basket, check out securely or have your cookie choices remembered.

We use essential cookies and storage to:

• Keep the items and options in your basket as you move around the site
• Take payments securely and help prevent fraud (Stripe and PayPal)
• Remember whether you have accepted or rejected cookies

Essential cookies can’t be switched off in our cookie settings. You can block them in your browser, but parts of the site, including checkout, may stop working.

04Marketing Cookies.

We use the Meta Pixel, a tool provided by Meta Platforms, the company behind Facebook and Instagram.

It tells us when someone who has seen or clicked one of our adverts visits our website or places an order. This helps us measure our advertising and show our adverts to people who are more likely to be interested.

Meta may receive information such as the pages you visit, actions you take (for example, placing an order), your device and browser type, and your IP address. The Meta Pixel also stores _fbc, multiFbc, lastExternalReferrer and lastExternalReferrerTime in your browser to record which advert or website you came from. When you place an order, we also send the order value and your email and postcode, in a scrambled (hashed) form, directly to Meta so we can measure which adverts lead to sales.

The Meta Pixel only runs in your browser if you accept marketing cookies in our cookie banner. If you reject them, or haven’t made a choice yet, the Pixel does not run and no Meta cookies are set on your device.

Meta uses this information in line with its own privacy policy, which you can read at facebook.com/privacy/policy.

You can withdraw your consent at any time. See Managing Your Choices below.

05Full Cookie List.

These are the cookies and similar technologies currently used on our website.

How long each one lasts is approximate and may change if a provider updates its service.

Essential Cookies

fs-consent (Consent Pro): remembers your cookie choices. Kept for 12 months.

__stripe_mid and __stripe_sid (Stripe): help take payments securely and prevent fraud. Kept for up to 12 months and 30 minutes. Stripe also stores _ab, _mf and id in its own secure payment frame to detect fraud during checkout. wf-csrf (Webflow): protects our forms and checkout against misuse. Short-lived. Cloudflare Turnstile: a security check on our forms that helps block spam and bots. It is not used for advertising.

Essential Browser Storage

flg_cart_meta and flg_bonnet: remember the vehicle and add-ons linked to the items in your basket.

flgOrder, flgBriefDraft and flgBriefDone: link your design brief to your order, save your answers so you can finish later, and stop the same brief being sent twice. flgBrief, flgName and flgFullName (session storage, cleared when you close the tab): greet you by name and show your brief confirmation.

__paypal_storage__ (PayPal), wf-seen-orders (Webflow) and flg_veh_last: support PayPal checkout and show the right vehicle on your order confirmation. At checkout, what you type in the address box is sent to Ideal Postcodes so we can look up your full UK address. It does not set cookies.

These stay in your browser until you clear them. Saved brief answers are removed once your brief is sent.

None of this information reaches us unless you send it, for example by placing an order or submitting your design brief.

Optional Cookies (only with your consent)

_ga and _ga_Y8VZ8D41XE (Google Analytics): tell visits apart and keep track of your visit so we can see how the website is used. Only used if you accept analytics cookies. Kept for up to 2 years.

_fbp and _fbc (Meta): identify your browser and any Facebook or Instagram advert you clicked, so Meta can match visits and orders to our adverts. Kept for 90 days.

lastExternalReferrer, lastExternalReferrerTime and multiFbc (Meta): record which website or advert you arrived from. Stored in your browser, and only used if you accept marketing cookies.

06Managing Your Choices.

When you first visit our website, our cookie banner lets you accept or reject non-essential cookies. Nothing non-essential runs until you choose.

You can change your mind at any time using the button below, or the round cookie icon in the bottom-left corner of any page.

You can also block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the site, such as checkout, from working. We may update this policy from time to time, and the latest version will always be on this page.